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If you experience the disappearance of an item or items from your shopping cart, this may be due to the updating of product stock. If you have left your shopping cart inactive for 2 hours or more, the cart will be released. This is to ensure that your cart is kept current and does not go stale.

Just click on the within your cart, next to the item which you would like to remove.

Your order will be ready within 10-15 minutes after placing your order.

We process your orders here in New Hampshire on Monday thru Friday, 8AM thru 6PM. All orders are fulfilled under 24 hours and ship to:

Customers in New England - orders ship UPS Next Day Service. (That's ME, MA, VT, CT, RI, and of course NH)

Customers in all other states - normally receive their order within 2-6 business days. Click here for estimated ship transit times.

Canadian and International Customers - Please contact info@perkatwork.com.

A $10 FEE may be billed to you
for address corrections made after
your order has been shipped.

Be sure to include your suite or apartment number and/or business name if shipping to your place of work. If you need to make a change after your order is placed, please give us a call.

We do not ship to PO boxes.

For more secured delivery, we encourage you to ship your order to your place of work. Deliveries are typically made during the work day (9am - 5pm) and we do not like to leave packages unattended.

Your order will be shipped via UPS. Orders placed Monday thru Friday before 3PM will ship the same business day. Orders placed Saturday or Sunday will ship on the following active* business day.
*Excludes holidays that UPS does not operate.

While we make every attempt to ship your order as quickly as possible, delivery problems do sometimes occur. If you do not receive you order in a timely fashion, please contact us immediately. The shipper does not always notify us if there is a problem with delivery so it is up to you to contact us so that we can attempt to resolve any delivery issues that may arise. Thank You!

We currently ship within the United States only. Shipping charges to the 48 contiguous states are free on orders over $75, and only $9.50 on orders $75 and under. Alaska and Hawaii will have an addition charge. To estimate shipping charges please use the ship estimator found within your cart. We are currently working on shipping to Canada, Puerto Rico and the US Virgin Island, so if you live in those areas, please check back with us soon!

Please contact info@perkatwork.com if you would like to place an order internationally or to any address outside of the continental United States. We will be glad to work with you to find the best shipping rates possible and expedite your order (typically through the United States Postal Service). Please provide us with the items you are looking to have shipped and the postal code in which they will ship to. We look forward to serving you!

If you would like to use a promotional, friend referral or gift certificate code on our website, simply enter the code in the designated field while viewing your shopping cart, and the click the 'Apply' button. You will see this located above 'My Items' and the 'Order Summary'. If you experience difficulties when inputting the code, please contact us at info@perkatwork.com or toll-free at 877-528-7244.

We pack and ship most of your orders as soon as they are received from the site, it happens so fast that sometimes we can't stop the order from being packed up and shipped out. If you should have a need to cancel or change your order, contact us. We will happily remedy the issue with you in any way possible.

If you have placed an order with us, you should have received a shipment confirmation through the email address you provided us at the time of your order. This shipment conformation email will contain your tracking number. Simply click on the tracking number link within the email message to view your order status. This option is also available under the 'View My Orders' tab in your account.

If you have placed an order with us you should have received an order confirmation notice through the email address you provided us at the time of sale. You will also receive a shipment confirmation when your order is shipped. If you did not receive either of these, please call 1-877-528-7244.

Perk At Work is located in the tax-free state of New Hampshire. That means that all orders you make through Perk At Work are TAX FREE. Purr-ty cool!

When you log in and see a message stating that you have "unused credits", this means that Perk At Work has applied a credit to your account for use on your next order. This credit may be due to a refund or a mistake on your order. Credits cannot be redeemed for cash and can only be used online at www.perkatwork.com. Credits are not transferable. Any unused balance will remain in your account to be used on your next order.

All Keurig brewers share the same innovative single-cup technology that ensures a fresh-brewed, perfect cup of coffee or tea every time. However, Keurig does market separate At Home and At Work brewers with features and UL certification appropriate for their intended use. Keurig's At Home brewers include the B40 Elite, Special Edition B60, and Platinum B70 brewer. These brewers were engineered for home use-and are UL Household approved only-and thus should not be used in commercial/office settings. In general, Keurig's Home Brewers are designed for typical home use, including features and aesthetics most appropriate to a kitchen environment. For more information and comparisons of Keurig's At Home Brewers please click here.

Keurig's At Work brewers have been designed with the heavy use requirements of the typical office and include the following models: B145 and B3000SE. It is recommended for offices of less than 15 people. Keurig's full-featured B3000SE model includes direct line plumbing and automatic K-Cup ejection and storage-it is recommended for high volume offices of more than 30 people.

We understand that the perfect cup of coffee means something different to everyone. That is why we offer over 200 varieties of K-Cups and multiple brew sizes on the Special Edition B60 and Platinum B70 brewers. These choices give you the flexibility to find your perfect cup of coffee. Larger brew sizes do not provide as strong a cup of coffee as the smaller ones - so if you're looking for a stronger, more intense cup of coffee, we suggest you use a smaller size. You should also try our Extra Bold K-Cups. They contain approximately 30% more ground coffee in each K-Cup.

The Elite B40, Special Edition B60, and Platinum B70 models are approximately 13" high, 10" wide, and 13.25" deep. When the handle is open the height is approximately 17 ". Each brewer weighs approximately 15 lbs when the water reservoir is filled.

View the Keurig K-Cup Brewer DEMO to see how the system works.

Keurig has found that the optimal temperature for brewing coffee is 192º F. This is the internal temperature of the water in your brewer. However, once your coffee/tea is brewed, the dispensed temperature can vary greatly. In-cup temperature depends on the cup temperature and material. When brewing into an insulated container, such as a foam or paper cup, 180-185ºF in-cup temperature is typically attained. In addition, dispensing into a cold ceramic mug will cool the coffee significantly. Please note that stream temperature of the first brew after turn-on or after an extended idle period can be a couple degrees cooler. To maximize initial in-cup temperature at home, we recommend running a 6 oz cleansing brew prior to brewing a K-Cup, which warms both the mug and the brewer. Keurig does test all brewers prior to shipment. To test the temperature of the coffee/tea dispensed, they utilize electronic peak reading temperature meters, which are much faster responding and more accurate that thermometers typically available in the home.

Please contact Keurig's Customer Service Team at 1-888-287-2739 (CUP BREW) to make service arrangements.

Regular cleaning (de-scaling) will prolong the life of the appliance. Scale is harmless, but left unattended, it can hinder optimal Brewer performance. De-scaling your Keurig Brewer regularly helps maintain the heating element, water reservoir and other parts of the Keurig Brewer that come in contact with water. Better water quality and water heating means a better cup of coffee. We recommend de-scaling your Keurig Brewer at least every 6 months (every three months if you are using hard water). The de-scaling process involves using Dezcal Brewer Descaler or 48 ounces of undiluted white vinegar. Click here to see de-scaling instructions by brewer.

Regular cleaning of the Keurig K-Cup Brewer's external components is recommended for proper operation. We recommend cleaning with a soapy, damp non-abrasive cloth. The K-Cup holder and funnel, drip plate, drip tray and removable water reservoir (on the Elite B40, Special Edition B60, and Platinum B70) are dishwasher safe. NOTE: the removable lid of the water reservoir is NOT dishwasher safe. The brewer should be de-scaled every 3-6 months. Use Dezcal Brewer Descaler or a undiluted white vinegar to descale the inside of your brewer. Click here for Elite B40, Special Edition B60, and Platinum B70 de-scaling instructions (same for all 4 models).

Depending on your office's specific situation, the B3000SE is often loaned, rented, or leased for a reasonable monthly fee. Our B145 and B200 brewers are sold or leased to offices. To obtain a firm pricing quote, we recommend a Free 3 day trial of the Keurig system in your office. This will help us gauge your coffee usage so we can provide an accurate price quote. For a Free Keurig Trial in your office, click here. To inquire about pricing info, click here.

OFFICE:
The best way to bring Keurig to your office is through our exclusive 3 Day FREE Trial program.

HOME:
Now you can enjoy the gourmet taste of Keurig Brewed® coffees and teas at home! Choose from our selection of Home Brewer models from our sister company Big Cat Coffees. The Elite B40, the Special Edition B60, and our Platinum B70 brewers are designed for home use only, and are available at www.BigCatCoffees.com. They all provide perfectly brewed coffee and tea one cup at a time - for a premium Coffee House taste in every cup.

For all Keurig Brewing Systems to operate properly we recommend an electrical connection of 15 Amp., 3 Prong Grounded with a Ground Fault Interrupt.

Yes, we are always looking to improve our K-cup and product selection. Visit our New Arrivals category for any new products we have added to the website and make sure to register to receive our email newsletter. We love to hear feedback from our customers; tell us what you like! Click here to make a suggestion!

Yes. All coffee and tea K-Cups and hot cocoa packets are Kosher certified Pareve. The only exception is Green Mountain hot cocoa K-Cups, which are certified Kosher-Dairy. Once Green Mountain hot cocoa K-Cups are brewed in a Keurig brewer the brewer converts from Kosher Pareve to Kosher-Dairy and any subsequent K-Cups brewed in this brewer would be classified Kosher-Dairy Replacing the K-Cup holder will not make it Kosher Pareve. If you want your Keurig brewer to remain Kosher Pareve vs. Kosher-Dairy, you'll need a second Keurig Brewer for brewing Hot Cocoa K-Cups. For specific copies of the certification, we encourage you to contact the specific roasting partner directly.

Yes, you can make gourmet Hot Cocoa with your Keurig brewer! Perk At Work is proud to partner with the Ghirardelli Chocolate Company to provide Perk At Work customers with an "out of this world" premium cocoa experience! Ghirardelli has developed a packet specially formulated for Keurig brewers. You merely add the contents of the packet to your cup or mug, and then add 8 ounces of hot water from your Keurig brewer, stir with a spoon, and enjoy! Click here for more information about Ghirardelli hot cocoa!

The challenge of protecting the freshness of roasted coffee while using environmentally friendly packaging is one that both Keurig®, Perk At Work and the coffee industry are committed to overcoming. We are very sensitive about the waste created by the K-Cups, and are investigating alternative materials. Finding a solution for this is a priority for us, and one we hope to have before long. For now, help us in recycling your used K-Cups with your local recycling center.

The Best-Used-by-Date is a guideline for optimal freshness recommended by the roaster. It is not an expiration date. The K-Cups are nitrogen-flushed, sealed for freshness, and impermeable to oxygen, moisture and light.

Sometime the roasters do not label the tops of the cups. Please check the side of the cup on the plastic part. The name of the coffee is always embossed on the cup itself.